Event Cancellation and Refund Policy

Paid Events
To receive a full refund, you must cancel at least five (5) business days prior to the event by contacting alumevents@jhu.edu or (800) 548-5481. Special circumstances will be taken into consideration. If you decide to not attend the event and would like the event cost to become a charitable contribution for tax purposes, you must notify JHAA in writing that you will not be attending the event and that you wish to contribute the event cost as a charitable deduction. This notification must be made prior to the event as retroactive refunds cannot be processed. 

Ticketed & Special Events (e.g., sporting, theater, museum tickets) 
All ticket sales are final - ticketed events are non-refundable. 
*Tickets should not be sold or transferred without JHAA approval

Cancellations by JHAA or Host (e.g., venue, stadium, speaker) 
The JHAA reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable. If the JHAA or host cancels an event, registrants will be offered a full refund. If an event is postponed, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.