JHU Alumni Office 365 Email Account Information
What happens to your email after graduation?
If you are an alum but are currently enrolled as a student at Johns Hopkins or employed by Johns Hopkins, you do not need to take further action. Your JHED will not expire.
Your @jhu.edu email address will be active for a limited time following your graduation date.* After that period, the email account, along with your JHED access, will be terminated.
After graduation, you will be notified by email that an alumni email account - with the address JHEDID@alumni.jh.edu – has been created for you. This is a full, working email account. Once you receive that email, follow the steps below to activate that account.
*JHED deactivation timelines are set by each division's registrar's office and usually occur within 1-3 years from graduation.
EXCEPTION: School of Medicine grads, your jhu.edu email will remain active for only 15 days following your graduation date. Please send a message to firstname.lastname@example.org for assistance.
If you have an existing Johns Hopkins student email account, follow the migration instructions to move the contents of your existing email account from the JHU Student Office 365 system or JH Exchange email account to your new email account in the JHU Alumni Office 365 system.
- Register for a Johns Hopkins Alumni Services account
Scroll to the middle of the page and follow the prompts. Select “First-time Login” if you have never registered for an Alumni Services Account, or “Reset Password” if you cannot remember your password.
- Activate your alumni email account
Using your Johns Hopkins Alumni Services (formerly Johns Hopkins Connect) credentials, activate and log in to your alumni online email account at https://alumni.jhu.edu/email. (Note: your password may not be the same as your my.jh.edu credentials)
- Determine if you will need to migrate email
After successfully logging in, determine if a migration from an existing Johns Hopkins email system is necessary.
- Deactivated student accounts:
If you received a JHED deactivation notice more than 30 days ago, your emails would have been deleted from Johns Hopkins servers and no emails would exist to migrate. Refer to the intro above regarding JHED deactivation timelines.
- Existing student accounts:
If you have an existing Johns Hopkins student email account, follow the migration instructions to move the contents of your existing account from the JHU Student Office 365 or JH Exchange systems to your new email account in the JHU Alumni Office 365 system.
- Deactivated student accounts:
If you are an existing student or within the 30-day deactivation window and wish to retain the contents of your @jhu.edu mailbox before JHED deletion, you must follow the below procedure to migrate your email. Refer to the quick links below.
- For Exchange on-premise accounts (typically applies to faculty and staff) with the routing address JHEDID@exchange.johnshopkins.edu, click here.
- For Exchange Online (Office 365) with a routing of JHEDID@live.johnshopkins.edu (typically applies to alumni), click here.
If you are unsure of your email system, visit the my.jhu.edu self-service alias registration page and check to see where your email would route.
If you do not have a current email alias, create one to ensure that you continue to receive emails sent to your @jhu.edu account after account deactivation.
- To redirect your current Johns Hopkins email address to another account, like your @alumni.jh.edu account or a Gmail account, use the self-service alias tool found in your Johns Hopkins portal at https://my.jhu.edu.
Please note: Due to HIPAA restrictions, any affiliate of Johns Hopkins Medicine, including both the Johns Hopkins School of Medicine and Johns Hopkins Hospital, will be unable to forward their @JHU.edu/@JHMI.edu email addresses until their JHED ID is deactivated. After deactivation, forwarding can be established using methods in the following section.
Once your JHED record drops you will lose access to my.jh.edu and you will be unable to access
- the self-service alias tool,
- your existing student email account, and
- any other tools linked to your JHED ID.
Therefore, we strongly encourage you to complete your migration as soon as possible.
If your JHED ID deactivates before you have created your email alias, go to the Alumni Email Alias Tool found in your Alumni Sevices Account to establish email forwarding.
If your JHED ID deactivates before you complete your email migration, contact the Johns Hopkins Office of Alumni Relations immediately by sending an email to email@example.com.
For Mobile Devices
You will need to reconfigure, or configure for the first time, access to email for your new Johns Hopkins Alumni Office 365 email account:
- For ActiveSync you will only need to enter your email address (yourJHEDID@Alumni.jh.edu), and your password for that email address
- For Android and iPhone you will also need to enter in the server name (outlook.office365.com)
The settings for POP and IMAP are: