JHU Alumni Office 365 Email Account Information

What happens to your email after graduation?


If you are an alum but are currently enrolled as a student at Johns Hopkins or employed by Johns Hopkins, you do not need to take further action. Your JHED will not expire.


Your @jhu.edu email address will be active for a limited time following your graduation date.* After that period, the email account, along with your JHED access, will be terminated.  We suggest that you create an alumni email alias to forward any emails sent to your jhu.edu account to another account to ensure you receive emails sent there once that account deactivates.

As an alumni benefit, all Johns Hopkins alumni have an alumni email account created for them with the address JHEDID@alumni.jh.edu.  This is a full, working email account.  Alumni are contacted by email once those accounts have been created.  Once you receive that email, follow the steps below to activate that account.

Please note that because of recent changes at Microsoft, alumni are unable to migrate emails from their student accounts to their alumni accounts.  Alumni may attempt to migrate emails to another email account, like a personal gmail account, but we cannot guarantee the success of that migration. We suggest that any important emails or contact lists be saved prior to their JHEDs deactivating.

*JHED deactivation timelines are set by each division's registrar's office and usually occur within 1-3 years from graduation.  

EXCEPTION: School of Medicine grads, your jhu.edu email will remain active for only 15 days following your graduation date. Please send a message to alumniemail@jhu.edu for assistance.


Getting Started:

  1. Register for a Johns Hopkins Alumni Services account

    Visit https://alumni.jhu.edu.

    Scroll to the middle of the page and follow the prompts. Select “First-time Login” if you have never registered for an Alumni Services Account, or “Reset Password” if you cannot remember your password.

    First-Time Login
  2. Activate your alumni email account

    Using your Johns Hopkins Alumni Services (formerly Johns Hopkins Connect) credentials, activate and log in to your alumni online email account at https://alumni.jhu.edu/email. (Note: your password may not be the same as your my.jh.edu credentials)

Please note: Due to HIPAA restrictions, any affiliate of Johns Hopkins Medicine, including both the Johns Hopkins School of Medicine and Johns Hopkins Hospital, will be unable to forward their @JHU.edu/@JHMI.edu email addresses until their JHED ID is deactivated. After deactivation, forwarding can be established using methods in the following section.


Remember:

Once your JHED record drops you will lose access to my.jh.edu and you will be unable to access

  • the self-service alias tool,
  • your existing student email account, and
  • any other tools linked to your JHED ID.

Therefore, we strongly encourage you to save any information you need from your jhu.edu account prior to that account deactivating.

If your JHED ID deactivates before you have created your email alias, go to the Alumni Email Alias Tool found in your Alumni Services Account to establish email forwarding.

Alumni Alias

For Mobile Devices

You will need to reconfigure, or configure for the first time, access to email for your new Johns Hopkins Alumni Office 365 email account:

ActiveSync

  • For ActiveSync you will only need to enter your email address (yourJHEDID@Alumni.jh.edu), and your password for that email address
  • For Android and iPhone you will also need to enter in the server name (outlook.office365.com)

IMAP/POP

The settings for POP and IMAP are:

 
Server name
Port
POP3
outlook.office365.com
995
SSL
IMAP4
outlook.office365.com
993
SSL
SMTP smtp.office365.com 587 TLS

 

 

Having problems registering for Alumni Services (formerly Johns Hopkins Connect)? Send an email to alumniemail@jhu.edu.