Microsoft Office 365 Account Information for Johns Hopkins Alumni

You've graduated. Now what?

Learn what happens to your Microsoft Office 365 student account and access to online student resources tied to your JHED.


IMPORTANT EXCEPTIONS:

If you graduated recently but are currently enrolled as a student at Johns Hopkins or are employed by Johns Hopkins, you do not need to take further action. Your JHED will not expire.

The Johns Hopkins Alumni Association defines Johns Hopkins alumni as those individuals who have received a formal degree from Johns Hopkins, including Bachelors, Masters, and Doctorate degrees. 

Certificate holders, CTY alumni, and Peabody Prep alumni are not considered alumni of the university by the Johns Hopkins Alumni Association.

If you are a medical resident or a post-doctoral fellow from any Johns Hopkins school, you are considered Faculty/Staff, and your JHED will deactivate 24-48 hours after your training ends. You must save your emails before your last day with Johns Hopkins.


Your Microsoft Office 365 account, including your OneDrive files and your student email account (with email alias @jhu.edu or @jhmi.edu), as well as your online library student access, your transcript access, your course access* and any other resources tied to your student JHED access, including SEAM access to your billing and financial aid information and your student employment information will be active for a limited time following your conferral date. After that period, your JHED access and access to all resources tied to that JHED will be terminated.  

Alumni Email Accounts
As an alumni benefit, all Johns Hopkins alumni have an alumni email account created for them with the address YOURJHEDID@alumni.jh.edu. This is a full, working email account, and can be accessed using the instructions below. Alumni are automatically contacted by email after graduation once those accounts have been created with steps to activate that account. Alumni receive automatic monthly reminders to activate these accounts and to save relevant emails, contacts, documents, and other files before their JHEDs deactivate.

Online Library Access
Alumni can use these login credentials to access KnowledgeNET, the online alumni library. Learn more about your access to those alumni research resources, here.

Transcript Access
Alumni can also request their transcripts once their JHEDs deactivate by going here.

Course Materials Access
Bloomberg School of Public Health alumni can access their CoursePlus materials once their JHEDs deactivate by contacting the CoursePlus support team to have their CoursePlus ID restored. Alumni have access to their enrolled courses 2 academic years after the courses were offered. 

1098T Tax Forms
Once JHEDs deactivate, alumni may access their 1098T forms by visiting the Office of Student Enrollment and Account Management (SEAM) and logging into their accounts using their alumni login information

If alumni are unable to login to their SEAM accounts using their alumni credentials, they should create a guest account using this online form.

OneDrive Access
Once your JHED ID deactivates, you will not have access to your OneDrive files. Although alumni are provided with an alumni email account, this will not grant access to those OneDrive files once JHEDs deactivate. Alumni must backup their OneDrive content to another storage location or to a personal Microsoft account before JHED deactivation. We recommend backing up files before graduating.

Recap:
Before your JHED deactivates, you must:


Activate your @alumni.jh.edu email account once you receive notification it has been created for you.

Continue to check your @jhu.edu/@jhmi.edu account during your 180-day grace period. Once your JHED deletes, your @jhu.edu/@jhmi.edu inbox will be inaccessible. Emails sent to your student email address will automatically redirect to your alumni email account.

Save important emails, contact lists, and files from your Microsoft Office 365 student email account. YOUR EMAILS WILL NOT TRANSFER TO YOUR ALUMNI EMAIL ACCOUNT.

Save important files from other Microsoft Office 365 applications, including OneDrive, that are tied to your JHED account. Files will not be accessible after your JHED deactivates.

Save important billing, financial aid, and student employment documents and ensure your mailing information is up to date in SIS.

Contact CoursePlus Support to have your CoursePlus ID restored.

Visit KnowledgeNET to become familiar with your online alumni library resources, and sign into the National Student Clearinghouse site to request your official transcripts.

NOTE:
Emails and contact lists stored in your Hopkins student email account WILL NOT TRANSFER to your new alumni email account. During your grace period before your JHED account is deactivated, please save your contact lists and important personal emails. 

Remember:
All new grads will receive an email after Commencement with new alumni email account information. 

JHEDs will deactivate 180 days (6 months) after your conferral date.

Once your JHED deactivates, your @jhu.edu/@jhmi.edu email alias will automatically forward to your alumni email account.

During your grace period, you should continue checking your @jhu.edu/@jhmi.edu account and your new alumni email account.

For questions, contact us at alumniemail@jhu.edu
 


Getting Started:

1. Register for a Johns Hopkins Alumni Services account
Visit https://alumni.jhu.edu once you receive your email from Johns Hopkins University that confirms your account has been created. You will receive your first notification following commencement, then monthly reminders until your JHED deactivates (180 days from your conferred date).

Scroll to the middle of the page and follow the prompts. Select “First-time Login” if you have never registered for an Alumni Services Account, or “Reset Password” if you cannot remember your password.

Once you register for your Alumni Services account, you can continue to set up your alumni email account access AND access to KnowledgeNET, the online alumni library.
 

First-Time Login

2. Activate your alumni email account
Using your Johns Hopkins Alumni Services credentials, activate and log into your alumni email account at https://alumni.jhu.edu/email. (Your password cannot be the same as your my.jh.edu credentials). 

Please note: emails and contact lists stored in your student email account will not automatically transfer to your new alumni email account. During your 180 day grace period, you should save your contact lists and important emails. You should also continue to check both your alumni email account and your @jhu.edu/@jhmi.edu email account.

Once your JHED deactivates, your student mailbox will be inaccessible. Emails sent to your @jhu.edu/@jhmi.edu email address will automatically redirect to your alumni email account.

3. Explore your access KnowledgeNET, the online alumni library. 

4. Access your official transcripts.

5. Save any important files.
This includes those from OneDrive or other resources that are directly tied to your JHED account, like your financial aid, billing, and student employment information. If you were a student employee, make sure your address is up to date so that your year-end W2s can be mailed to you (even if you received them online previously).
 


Remember:

Once your JHED deactivates you will lose access to my.jh.edu and you will be unable to access:

  • your existing student email account, and
  • any other tools and applications linked to your JHED ID, including OneDrive and your student access to online library resources, your transcripts, financial aid and billing information, student employment information, and more.

Therefore, to continue receiving emails once your JHED deactivates, you must activate your @alumni.jhu.edu email account prior to your JHED deactivating.

To access online library resources available to alumni once your JHED deactivates, visit our KnowledgeNET site.

To access your official transcripts, go here.
 


For All Devices (Mobile and Desktop)

  1. Open your preferred browser (not Internet Explorer)
  2. Type in https://alumni.jhu.edu/email
  3. At JHAA login prompt, enter JHED ID & Password
  4. Choose Yes or No at Stay signed in? page
  5. On the left side, click the Outlook icon

or:

  1. Open your preferred browser (not Internet Explorer)
  2. Type in https://office.microsoft.com
  3. Click on Sign In in the middle of the screen (or the human icon in the upper right)
  4. At the Sign In prompt, enter YOURJHEDID@alumni.jh.edu (you will be redirected to the JHAA login screen)
  5. At the JHAA login prompt, enter your JHED ID & Password
  6. Choose Yes or No at Stay signed in? page
  7. On the left side, click the Outlook icon

Note:
Alumni email accounts must be accessed through Outlook Web Access (OWA) via the websites listed above. Accessing alumni email through email client applications on a desktop/laptop/mobile device via IMAP/POP3/Exchange/etc. is not supported by Johns Hopkins University. 

 

 

 

Having problems registering for Alumni Services? Send an email to alumniemail@jhu.edu.