Microsoft Office 365 Account Information for Johns Hopkins Alumni
What happens to your Microsoft Office 365 student account after graduation?
If you are an alum but are currently enrolled as a student at Johns Hopkins or are employed by Johns Hopkins, you do not need to take further action. Your JHED will not expire.
Your Microsoft Office 365 account, including your OneDrive files and your student email account (with email alias @jhu.edu or @jhmi.edu) will be active for a limited time following your graduation date.* After that period, your JHED access, and access to your Microsoft Office 365 account and its applications, will be terminated.
As an alumni benefit, all Johns Hopkins alumni have an alumni email account created for them with the address YOURJHEDID@alumni.jh.edu. This is a full, working email account. Alumni are automatically contacted by email after graduation once those accounts have been created with steps to activate that account. The activation steps are also outlined below. Alumni receive automatic monthly reminders to activate these accounts, save relevant emails and contacts, and setup their email forwarding before their JHEDs deactivate.
Before your JHED deactivates, you must:
Activate your @alumni.jh.edu email account once you receive notification it has been created for you.
Save important emails and contact lists from your Microsoft Office 365 student email account.
Forward your @jhu.edu or @jhmi.edu email alias to that alumni email account to ensure you continue to receive emails sent to your @jhu.edu or @jhmi.edu address once your student email account deactivates.
Save important files from other Microsoft Office 365 applications, including OneDrive.
Alumni are unable to migrate emails from their student email accounts to their alumni email accounts. This limitation has been set by Microsoft. Alumni may attempt to migrate emails to another email account, like a personal gmail account, but we cannot guarantee the success of that migration. Therefore, you must save any important emails or contact lists and forward your @jhu.edu or @jhmi.edu email alias to your @alumni.jh.edu email account prior to your JHED deactivating.
*Classes of 2017 and 2018 (Spring/Summer/Winter) and 2019 (Spring/Summer):
You should have received your first 180-day deactivation warning email in November 2019 (and monthly emails thereafter) with information regarding your new alumni email account and details on forwarding your current @jhu.edu email alias to that @alumni.jh.edu account. JHEDs will begin deactivating on May 11, 2020.
SAIS 2017 grads - you will have deactivated prior to this notification.
Medicine 2017 - 2019 grads - you have deactivated prior to this notification.
Winter 2019, Spring 2020, and future graduates: You will receive an email after Commencement with your new alumni email account information and details on forwarding your current @jhu.edu or @jhmi.edu email alias to your @alumni.jh.edu email account. JHEDs will deactivate 180 days (6 months) after your commencement date (excluding Medicine, which will deactivate 90 days after).
For issues regarding email account creation, please contact us at firstname.lastname@example.org.
- Register for a Johns Hopkins Alumni Services account
Visit https://alumni.jhu.edu once you receive your email from Johns Hopkins University that confirms your account has been created. You will receive your first notification following commencement, then monthly reminders until your JHED deactivates (90 days for Medicine, 180 days for all other schools).
Scroll to the middle of the page and follow the prompts. Select “First-time Login” if you have never registered for an Alumni Services Account, or “Reset Password” if you cannot remember your password.
- Activate your alumni email account and redirect your email alias
Using your Johns Hopkins Alumni Services credentials, activate and log into your alumni email account at https://alumni.jhu.edu/email. (Your password cannot be the same as your my.jh.edu credentials).
Then, go to my.jh.edu>JHED to forward your @jhu.edu or @jhmi.edu email alias to email@example.com email account.
When fowarding your @jhu.edu or @jhmi.edu email alias, pay special attention to your alumni email address, which is YourJHEDID@alumni.jh.edu, and not @alumni.jhu.edu.
Remember: you must forward your @jhu.edu or @jhmi.edu email alias to your @alumni.jh.edu email account before your JHED deactivates.
If you would like emails sent to your @jhu.edu or @jhmi.edu email alias to forward to an "external" email account, for example, a gmail account, you must first forward your @jhu.edu or @jhmi.edu email alias to your @alumni.jh.edu email account before your JHED deactivates. Then, you can log into your alumni email account and forward your mail to your gmail or another external email address.
Once your JHED deactivates you will lose access to my.jh.edu and you will be unable to access:
- the self-service email alias tool,
- your existing student email account, and
- any other tools and applications linked to your JHED ID, including OneDrive.
Therefore, to continue receiving emails once your JHED deactivates, you must activate your @alumni.jhu.edu email account, save any information you need from your student email account, and forward your @jhu.edu or @jhmi.edu email alias to your alumni email account prior to your JHED deactivating.
For Mobile Devices
You will need to reconfigure, or configure for the first time, access to email for your new Johns Hopkins Alumni Office 365 email account:
- For ActiveSync you will only need to enter your email address (YOURJHEDID@alumni.jh.edu), and your password for that email address
- For Android and iPhone you will also need to enter in the server name (outlook.office365.com)
The settings for POP and IMAP are: