Microsoft Office 365 Account Information for Johns Hopkins Alumni

You've graduated. Now what?

Learn what happens to your Microsoft Office 365 student account and access to online student resources tied to your JHED.


If you graduated recently but are currently enrolled as a student at Johns Hopkins or are employed by Johns Hopkins, you do not need to take further action. Your JHED will not expire.

If you are a medical resident or a post-doctoral fellow from any Johns Hopkins school, you are considered Faculty/Staff, and your JHED will deactivate 24-48 hours after your training ends. You must save your emails before your last day with Johns Hopkins.

Your Microsoft Office 365 account, including your OneDrive files and your student email account (with email alias or, as well as your online library student access, your transcript access, and any other resources tied to your JHED access, including your billing and financial aid information and your student employment information, will be active for a limited time following your conferral date.* After that period, your JHED access and access to all resources tied to that JHED will be terminated.  

As an alumni benefit, all Johns Hopkins alumni have an alumni email account created for them with the address This is a full, working email account, and can be accessed using the instructions below. Alumni are automatically contacted by email after graduation once those accounts have been created with steps to activate that account. Alumni receive automatic monthly reminders to activate these accounts and to save relevant emails, contacts, documents, and other files before their JHEDs deactivate.

In addition, alumni can use these login credentials to access KnowledgeNET, the online alumni library. Learn more about your access to those alumni research resources, here.

Alumni can also request their transcripts once their JHEDs deactivate by going here.

Before your JHED deactivates, you must:

Activate your email account once you receive notification it has been created for you.

Continue to check your account during your 90 or 180-day grace period. Once your JHED deletes, your inbox will be inaccessible. Emails sent to your student email address will automatically redirect to your alumni email account.

Save important emails, contact lists, and files from your Microsoft Office 365 student email account. YOUR EMAILS WILL NOT TRANSFER TO YOUR ALUMNI EMAIL ACCOUNT.

Save important files from other Microsoft Office 365 applications, including OneDrive, that are tied to your JHED account.

Save important billing, financial aid, and student employment documents and ensure your mailing information is up to date in SIS.

Visit KnowledgeNET to become familiar with your online alumni library resources, and sign into the National Student Clearinghouse site to request your official transcripts.

Emails and contact lists stored in your Hopkins student email account WILL NOT TRANSFER to your new alumni email account. During your grace period before your JHED account is deactivated, please save your contact lists and important personal emails. 

All new grads will receive an email after Commencement with new alumni email account information. 

JHEDs will deactivate 180 days (6 months) after your conferral date (excluding the School of Medicine, which will deactivate 90 days after).

Once your JHED deactivates, your email alias will automatically forward to your alumni email account.

During your grace period, you should continue checking your account and your new alumni email account.

For questions regarding email account creation, KnowledgeNET online alumni library access, or access to your transcripts, please contact us at

Getting Started:

1. Register for a Johns Hopkins Alumni Services account
Visit once you receive your email from Johns Hopkins University that confirms your account has been created. You will receive your first notification following commencement, then monthly reminders until your JHED deactivates (90 days for School of Medicine, 180 days for all other schools).

Scroll to the middle of the page and follow the prompts. Select “First-time Login” if you have never registered for an Alumni Services Account, or “Reset Password” if you cannot remember your password.

Once you register for your Alumni Services account, you can continue to set up your alumni email account access AND access to KnowledgeNET, the online alumni library.

First-Time Login

2. Activate your alumni email account
Using your Johns Hopkins Alumni Services credentials, activate and log into your alumni email account at (Your password cannot be the same as your credentials). 

Please note: emails and contact lists stored in your student email account will not automatically transfer to your new alumni email account. During your 90/180 day grace period, you should save your contact lists and important emails. You should also continue to check both your alumni email account and your email account.

Once your JHED deactivates, your student mailbox will be inaccessible. Emails sent to your email address will automatically redirect to your alumni email account.

3. Explore your access KnowledgeNET, the online alumni library. 

4. Access your official transcripts.

5. Save any important files.
This includes those from OneDrive or other resources that are directly tied to your JHED account, like your financial aid, billing, and student employment information. If you were a student employee, make sure your address is up to date so that your year-end W2s can be mailed to you (even if you received them online previously).


Once your JHED deactivates you will lose access to and you will be unable to access:

  • your existing student email account, and
  • any other tools and applications linked to your JHED ID, including OneDrive and your student access to online library resources, your transcripts, financial aid and billing information, student employment information, and more.

Therefore, to continue receiving emails once your JHED deactivates, you must activate your email account prior to your JHED deactivating.

To access online library resources available to alumni once your JHED deactivates, visit our KnowledgeNET site.

To access your official transcripts, go here.

For All Devices (Mobile and Desktop)

  1. Open your preferred browser (not Internet Explorer)
  2. Type in
  3. At JHAA login prompt, enter JHED ID & Password
  4. Choose Yes or No at Stay signed in? page
  5. On the left side, click the Outlook icon


  1. Open your preferred browser (not Internet Explorer)
  2. Type in
  3. Click on Sign In in the middle of the screen (or the human icon in the upper right)
  4. At the Sign In prompt, enter (you will be redirected to the JHAA login screen)
  5. At the JHAA login prompt, enter your JHED ID & Password
  6. Choose Yes or No at Stay signed in? page
  7. On the left side, click the Outlook icon

Alumni email accounts must be accessed through Outlook Web Access (OWA) via the websites listed above. Accessing alumni email through email client applications on a desktop/laptop/mobile device via IMAP/POP3/Exchange/etc. is not supported by Johns Hopkins University. 




Having problems registering for Alumni Services? Send an email to