Microsoft Office 365 Account Information for Johns Hopkins Alumni

What happens to your Microsoft Office 365 student account and your student library access after graduation?

If you are an alum but are currently enrolled as a student at Johns Hopkins or are employed by Johns Hopkins, you do not need to take further action. Your JHED will not expire.

Your Microsoft Office 365 account, including your OneDrive files and your student email account (with email alias or, as well as your online library student access and your transcript access, will be active for a limited time following your conferral date.* After that period, your JHED access, access to your Microsoft Office 365 account and its applications, and your online library student access and transcript access, will be terminated.  

As an alumni benefit, all Johns Hopkins alumni have an alumni email account created for them with the address This is a full, working email account, and can be accessed using the instructions below. Alumni are automatically contacted by email after graduation once those accounts have been created with steps to activate that account. Alumni receive automatic monthly reminders to activate these accounts, save relevant emails and contacts, and setup their email forwarding before their JHEDs deactivate.

In addition, alumni can use these login credentials to access KnowledgeNET, the online alumni library. Learn more about your access to those alumni research resources, here.

Alumni can also requests their transcripts by going here.

Before your JHED deactivates, you must:

Activate your email account once you receive notification it has been created for you. 

Save important emails and contact lists from your Microsoft Office 365 student email account.

Forward your or email alias to that alumni email account to ensure you continue to receive emails sent to your or address once your student email account deactivates. 

Save important files from other Microsoft Office 365 applications, including OneDrive.

Visit KnowledgeNET to become familiar with your online alumni library resources, and sign into the National Student Clearinghouse site to request your transcripts.

Alumni are unable to migrate emails from their student email accounts to their alumni email accounts. This limitation has been set by Microsoft. Alumni may attempt to migrate emails to another email account, like a personal gmail account, but we cannot guarantee the success of that migration. Therefore, you must save any important emails or contact lists and forward your or email alias to your email account prior to your JHED deactivating.

All new grads will receive an email after Commencement with your new alumni email account information and details on forwarding your current or email alias to your email account. JHEDs will deactivate 180 days (6 months) after your conferral date (excluding the School of Medicine, which will deactivate 90 days after)

For questions regarding email account creation, KnowledgeNET online alumni library access, or acess to your transcripts, please contact us at


Getting Started:

  1. Register for a Johns Hopkins Alumni Services account

    Visit once you receive your email from Johns Hopkins University that confirms your account has been created. You will receive your first notification following commencement, then monthly reminders until your JHED deactivates (90 days for School of Medicine, 180 days for all other schools).

    Scroll to the middle of the page and follow the prompts. Select “First-time Login” if you have never registered for an Alumni Services Account, or “Reset Password” if you cannot remember your password.

    Once you register for your Alumni Services account, you can continue to set up your alumni email account access AND access to KnowledgeNET, the online alumni library.

    First-Time Login
  2. Activate your alumni email account and redirect your email alias

    Using your Johns Hopkins Alumni Services credentials, activate and log into your alumni email account at (Your password cannot be the same as your credentials). 

    Then, go to>JHED to forward your or email alias to email account. 

    When fowarding your or email alias, pay special attention to your alumni email address, which is, and not 

    Remember: you must forward your or email alias to your email account before your JHED deactivates. 

    If you would like emails sent to your or email alias to forward to an "external" email account, for example, a gmail account, you must first forward your or email alias to your email account before your JHED deactivates. Then, you can log into your alumni email account and forward your mail to your gmail or another external email address.

  3. Explore your access KnowledgeNET, the online alumni library. 
  4. Access your transcripts.


Once your JHED deactivates you will lose access to and you will be unable to access:

  • the self-service email alias tool,
  • your existing student email account, and
  • any other tools and applications linked to your JHED ID, including OneDrive and your student access to online library resources and your transcripts.

Therefore, to continue receiving emails once your JHED deactivates, you must activate your email account, save any information you need from your student email account, and forward your or email alias to your alumni email account prior to your JHED deactivating.

To access online library resources available to alumni once your JHED deactivates, visit our KnowledgeNET site.

To access your transcripts, go here.

For All Devices (Mobile and Desktop)

  1. Open your preferred browser (not Internet Explorer)
  2. Type in
  3. At JHAA login prompt, enter JHED ID & Password
  4. Choose Yes or No at Stay signed in? page
  5. On the left side, click the Outlook icon


  1. Open your preferred browser (not Internet Explorer)
  2. Type in
  3. Click on Sign In in the middle of the screen (or the human icon in the upper right)
  4. At the Sign In prompt, enter (you will be redirected to the JHAA login screen)
  5. At the JHAA login prompt, enter your JHED ID & Password
  6. Choose Yes or No at Stay signed in? page
  7. On the left side, click the Outlook icon

Alumni email accounts must be accessed through Outlook Web Access (OWA) via the websites listed above. Accessing alumni email through email client applications on a desktop/laptop/mobile device via IMAP/POP3/Exchange/etc. is not supported by Johns Hopkins University. 




Having problems registering for Alumni Services? Send an email to