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JHU Alumni Office 365 Email Account Information

In order to take advantage of the email for life when you no longer have an active JHED record, you must register for an account in Connect.  Once you have registered as a first-time user in Connect, you may browse to your new JHU Alumni Office 365 email account - http://outlook.com/alumni.jh.edu - and login using your Connect ID and password.  If you have an existing JHU student email account, you can follow the migration instructions to move the contents of your existing email account from the JHU Student Office 365 system or JH Exchange email account to your new email account in the JHU Alumni Office 365 system.

Once eligible, all alumni will receive an email notification from the Office of Alumni Relations.  Due to the differences in how each school manages JHED expirations, if you have an existing JHU student email account, you are encouraged to migrate immediately upon notification in order to avoid losing access to the JHU student email account.  To reiterate, if you received a degree from Johns Hopkins and are no longer taking classes, then it is best to migrate immediately.

Getting Started

Once again, access your new JHU Alumni Office 365 email account by browsing to http://outlook.com/alumni.jh.edu.  You may also access the account using other clients like Microsoft Outlook.

Make sure desktop software is up-to-date with the Office 365 software requirements. Office 365 doesn't support the following software and it will need to be replaced: 

  • Internet Explorer 9. If using Internet Explorer 9 or earlier, it is strongly recommended that you install Internet Explorer 10 or later.
  • Outlook 2007. If using Outlook to read emails and using Outlook 2007, we recommend that you update to Outlook 2010 or Outlook 2013 (Strongly Recommended).

To Migrate

To migrate contents from the JHU Student Office 365 or JH Exchange system, please follow the instructions provided at the appropriate link below:
JHU Student Office 365 to JHU Alumni Office 365
JH Exchange to JHU Alumni Office 365

Manage Email Address Aliases

Following the migration, we strongly encourage you to change your email alias to point to your new JHU Alumni Office 365 email account. Currently, your aliases are pointing to one of the two existing email accounts below:

  • JHU Student Office 365 system - yourJHEDID@live.johnshopkins.edu
  • JH Exchange system - yourJHEDID@exchange.johnshopkins.edu

However, after the migration, you must change it to - yourJHEDID@alumni.jh.edu. To change your alias, go to http://alumni.jhu.edu/alias and follow the instructions provided.

NOTE

  • You will need your Alumni ID (an all numeric ID, separate from your JHED ID) to create a new email alias or update your current aliases. If you need your alumni ID, email alumni@jhu.edu or call 1-800-548-5481.
  • Even if you did not have to migrate, you will still need to follow the instructions provided to manage your email aliases.

For Mobile Devices

Finally, you will need to reconfigure, or configure for the first time, to access email for your new JHU Alumni Office 365 email account:
Activesync:

  • For Activesync you will only need to enter your email address (yourJHEDID@Alumni.jh.edu), and your password for that email address
  • For Android and iPhone you will also need to enter in the server name (outlook.office365.com)

IMAP/POP:
The settings for POP and IMAP are:

 
Server name
Port
POP3
outlook.office365.com
995
SSL
IMAP4
outlook.office365.com
993
SSL

SMTP

smtp.office365.com

587

TLS

JHU Student Office 365 to JHU Alumni Office 365 Migration Instructions

  1. First, you must have previously registered for Connect. If you have forgotten your Connect password or if you have never registered for Connect, please follow the instructions on the website for first-time login. This information will be used going forward for the migration.  If your JHED ID is not the same as your Connect ID please contact alumni@jhu.edu before proceeding with the migration.
  2. Go to the Office 365 login page and login with your Connect Alumni credentials, if you do not know your Alumni information go to https://connect.jhu.edu/ and follow the instructions for first time login or forgotten password.
  3. After you’re logged into Office 365, click the Options button near the top-right corner. If the webpage that you see does not look like the image below, please exit out of all open web browsers and log in again by going to outlook.com/alumni.jh.edu
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  4. Click the Connected Accounts button.
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  5. Click on the New button that looks like a plus sign to create a new connection and a popup window will appear.
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  6. Enter your email and password for your student Office 365 account in the provided fields, using yourJHEDID@jh.edu as your template for the email address. Remember, the password is the same as your JHED password, then click Next.
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  7. You will be prompted with the first dialog window below. Click Ok, then click the IMAP connection option on the next window.
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  8. Fill in the boxes for the IMAP connection with the requested information. Make sure you enter in both Account and Server Information, then click Save. All the information needed can be found in the image below. The Password is your JHED password. Both the username and the email address should be yourJHEDID@jh.edu. The incoming server is pod51000.outlook.com.
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  9. If your credentials and server information are entered correctly, you will see a ‘Successful connection’ message. You will then need to log in to your old Student Office 365 email by going to the my.jhu.edu portal in a different web browser. You will see a confirmation email, once you have clicked the link in this email, the two accounts are now connected and your old mail will begin to show up in your new Alumni Office 365 mailbox. Please allow up to 24 hours to migrate all of your mail, depending on the number of messages within your mailbox. Please also remember that you must delete the connected account once you have finished the migration.
  10. After your JHU Student Office 365 email account messages are finished migrating to your new JHU Alumni Office 365 account (Connection status will show ‘OK’), repeat steps 2 & 3. Then click the JHU Student Office 365 account and click the ‘trash’ icon in the same row as the add account icon to remove the connection.

How to Migrate from Outlook Exchange to Alumni Office 365

  1. If you need to migrate from Outlook Exchange to Alumni Office 365, please send an email request. In the body, please include your Name and JHED ID.
  2. After you’re logged into ALUMNI Office 365, click the Options button near the top-right corner. If the webpage that you see does not look like the image below, please exit out of all open web browsers and log in again by going to outlook.com/alumni.jh.edu
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  3. Click the Connected Accounts button
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  4. Click on the New button that looks like a plus sign to create a new connection and a popup window will appear.
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  5. Enter your email and password for your Outlook Exchange account in the provided fields, using yourJHEDID@exchange.johnshopkins.edu as your template for the email address. Remember, the password is the same as your JHED password, then click Next. Click ok at the “warning” message.
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  6. On the new account page, click on the light blue IMAP link.
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  7. After clicking the IMAP link, please complete the configuration boxes for the IMAP connection with the requested information. Make sure you enter in both account and server information, then click save. All the information needed can be found in the images below. The Password is your JHED password. The email address should be  yourJHEDID@exchange.johnshopkins.edu. The User name is WIN\YourJHEDID. The incoming server is mobileimap.johnshopkins.edu.
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  8. You will be prompted with the first dialog window below – “information”. Please review the message and click ok. Next, click the IMAP connection option on the next window. You should then see a message indicating that your messages are now downloading. If you receive an error, please go back and verify your account and server information.
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  9. After your Outlook EXCHANGE messages are finished migrating to your new Alumni Office 365 account (Connection status will show ‘OK’), go back to the connected account setting and click the ‘Trash’ icon in the same row as the New button (plus sign) to remove the connection. Your migration is now complete.