December 2009 Book Club
The Civility Solution: What to Do When People Are Rude
by P.M. Forni
Hosted by the author, Professor P.M. Forni
"My first book on civility was Choosing Civility. In it I collected the essential information on how to be considerate and kind in all of life’s situation. My readers wanted to know what to do when other people were uncivil to them. The Civility Solution was my response to that need. The book is about how to become the kind of person people are less likely to be rude to, and about what to do when our preventative efforts notwithstanding, we find ourselves at the receiving end of rudeness and hostility"
— P.M. Forni, Professor of Italian Literature, Author and Faculty Host
How to Participate
About this Month's Selection
Many of us find ourselves confronted with rudeness every day and don't know how to respond. From the intrusive cell-phone user who holds loud conversations in public to the hostile highway driver who cuts one off with a quick swerve of his car, politeness seems to be a downward spiral, surprising us at every turn. P.M. Forni, the author of Choosing Civility, has the answer. He knows that rudeness begets rudeness, and in The Civility Solution he shows us what to do when confronted with bad behavior by being assertive as well as civil. In more than one hundred different situations, he shows us how to break the rudeness cycle by responding to a variety of confrontations, from bullying to rude Internet behavior o the hurtful words of an insensitive family member. How would you respond to the following?
• A salesperson ignores your requests.
• A fellow driver gives you the "finger."
• Your child’s playmate misbehaves
• Your boss publicly reprimands you.
P.M. Forni has solutions for all of these and many more. In yet another simple and practical handbook , he presents logical solutions that reinforce good behavior and make our world a more civil place.